Online Sales Incentive Programs - FAQ about Payback Incentives; Customizable Rewards Program




		Frequently asked questions. WHAT IS THE PAYBACK INCENTIVES PROGRAM? WHAT ARE THE BENEFITS? WHAT KIND OF REWARD INCENTIVES ARE OFFERED? WHAT ARE STORED-VALUE CARDS? HOW MANY OF MY END USERS CAN ACCESS THE SERVICE? WHAT DIFFERENTIATES PAYBACK FROM COMPETITORS? IS MY INFORMATION AND PERSONAL CONTACT LIST SECURE? HOW CAN I GET A PERSONAL DEMONSTRATION? WHAT IS THE PAYBACK INCENTIVES PROGRAM? The Payback Incentives Program is an easy-to-use online incentive program that can help boost sales, employee performance and morale. The program and software is totally customized for each company we work with. They tell us what features they want and we build it for them. It’s the sales rewards program employees want. What are the reward incentives? That’s up to the company as well. Make it a cash reward – and set the dollar level(s). Give away select slots on a cruise vacation. Offer sports tickets or company merchandise. Make it easy or challenging to get the incentives. It could be for selling a particular product, getting customers to sign up for a certain service or for reaching monthly goals. And because we’re a licensed reseller of American Express® Incentive Services, companies can choose to offer employees reward incentives through a wide variety of stored-value cards. It doesn’t end there. Participants can track their rewards, check out everybody else on the leader board and run reports. There’s even optional add-on features that allow participants to manage customer contacts in the List Manager. It’s the quick, easy and online way to reward and offer recognition for company employees. return to top WHAT ARE THE BENEFITS? The Payback Incentives Program offers many benefits, including: Totally customized around your company’s look, brand and message. Ability to match the right reward incentives to properly motivate employees – from cash to merchandise to stored-value cards. Fast and easy for users of all computer skill levels. An effective employee incentive program that can boost sales and employee performance. Automates manually-intensive tracking – avoiding hassle, paperwork and time lost. Ability to modify or add-on new features, such as advanced report functions, as needed on an on-going basis. Optional add-on list manager can be built into the system, helping organize, group, upload and export user contacts. Secure website / database hosting and maintenance. Customer support and training from a “real, live” person. The system is supported by J. Fitzgerald Group, a full-service international marketing and advertising agency – providing a world of experience and expertise at your disposal. return to top WHAT KIND OF REWARD INCENTIVES ARE OFFERED? The Payback Incentives Program is totally customizable, and that includes the reward incentives companies may want to offer. We understand that people are different and that employees from different industries are motivated by different things. That’s why through program customization and a wide, flexible range of incentive offerings, we provide companies with a system that is just right. Make it a cash reward. Offer sports tickets or company merchandise. Make it easy or challenging to get the incentives. It could be for selling a particular product or for reaching monthly goals. You choose it; you define it – and we’ll build your Payback program around it. return to top WHAT ARE STORED-VALUE CARDS? Stored-value cards (SVC) use magnetic stripe technology to store data about funds that have been prepaid or loaded onto the card. Pre-paid phone cards were one of the first, most common examples of stored-value cards. As an authorized reseller of American Express® Incentive Services, we can design a company’s program to provide employee incentive rewards through a wide variety of stored-value cards. Our partnership with American Express® provides companies with the choice of how and where its participants can use their cards. Companies can limit use of the cards to one national merchant, around a theme of select establishments – such as home or dining – or companies can make it open, for use virtually everywhere the American Express® Card is welcome. Program participants are issued a card, and as they meet company-established reward criteria, their card balance gets loaded and re-loaded. Stored-value cards are not just flexible for the employee end users, they also offer program flexibility – allowing companies to periodically freshen incentive offerings with new or different available merchants. return to top HOW MANY OF MY END USERS CAN ACCESS THE SERVICE? There is no limit. You decide who gets access to your custom incentive program. And because it’s Internet-based, your people can log in from wherever they’re located. return to top WHAT DIFFERENTIATES PAYBACK FROM COMPETITORS? It’s not an off-the-shelf system that makes you change to fit the system. We build it around you. We are advertising, marketing and research professionals – not reward brokers. That means we understand employees and customers from a wide range of industries all around the world. We understand what these important groups are about and what motivates them. You have the ability to add on at any time. New employee reward incentives, more features, more reports. Easy-to-use, easy-to-maintain list management tool can be built into your system as an optional add-on. We own the technology behind the system, making us a flexible partner without the limitations found with reward brokers and other middlemen. Clients of the Payback Incentives Program have access to the team behind it – a full-service international marketing and advertising agency. We can help you write and design whatever you need – inside or outside the realm of Payback Incentives.com. return to top IS MY INFORMATION AND PERSONAL CONTACT LIST SECURE? Yes. We are committed to protecting your privacy. Information, including valuable invoice data and contact information collected on the system, will never be sold, disclosed, transferred or otherwise provided to any third party. All information is hosted and stored on our secure, protected servers. If needed, we can even run the system through your servers. For more information, please review our privacy policy or contact J. Fitzgerald Group with a question. return to top HOW CAN I GET A PERSONAL DEMONSTRATION? For access to a private online demonstration or to find out more about customization, employee rewards and available incentive options, please contact J. Fitzgerald Group. return to top
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